Improvement
Target audience
- Accountants
- Consolidators
- Controllers
- Financial managers and controllers
- Finance, consolidation and accounting managers
2 day
Soft skills Business Partner training
Prerequisites
No prior knowledge is required.
Objectives
◗ Identify best practices for improving communication with frontline staff.
◗ Adopt an attitude and behaviors that support the implementation of the strategy.
◗ Communicate persuasively to influence others and make an impact.
Training program
◗ What do you expect from a Business Partner?
– Understand how the role of the finance professional is evolving
– Identify key competencies
✔ UNDERSTAND | Positioning Grid
◗ Identify your contact's profile
– Understanding Yourself to Manage Yourself Better
– Understanding Others to Manage Your Relationships Better
✔ EXPERIMENT | Self-Assessment Questionnaire for Dominant Profiles
✔ APPLY | Analysis of the Characteristics of Different Profiles
◗ Tailor your communication
– Develop the principles of active listening
– Identify the interests and motivations of the person you’re speaking with
– Apply methods for investigating root causes
✔ UNDERSTAND | Interactive quizzes
✔ APPLY | Workshops on root cause analysis methods
✔ EXPERIMENT | Role-playing: identifying needs and adapting your communication
◗ Influencing and persuading
– Build a structured argument to make an impact
– Adopt the right approaches to influence and persuade (without authority)
– Make original and compelling suggestions
– Contribute to decision-making
– Convey a positive image of the finance function
✔ APPLY | Workshop on designing a structured argument
✔ EXPERIMENT | Role-play: convincing an operations manager
◗ Supporting change and driving continuous progress
- Identify the obstacles to change
- Adopting the right posture at each stage of change
◗ Asserting yourself in all circumstances
– Handling Objections
– Managing Conflict and Tense Situations
✔ UNDERSTANDING | Group Discussion and Plenary Summary
◗ Summary: Your Commitments and Your Personal Action Plan
Why choose this course?
This training program is designed to strengthen Enterprise Performance Management (EPM) and management dialogue. Through workshops, it addresses the behavioral aspects necessary to act as a business partner. “Soft skills” training is often perceived as too theoretical or too abstract. We offer practical sessions led by business professionals who have experienced these situations firsthand and share their insights.
Teaching and assessment methods
Before the training: Submit your expectations via your online portal 15 days before the training begins and complete a self-assessment of your skills.
Teaching Methods: A variety of methods to cater to different learning styles, encourage active participation, and reinforce learning through experimentation and practice.
Educational materials: presentation materials, reference materials (summary sheets, tables, etc.), and other resources available in your account.
During the training: a mix of theoretical concepts and examples drawn from real-life cases. Participants are given the opportunity to engage in role-playing exercises. Numerous practical exercises allow participants to demonstrate their mastery of the skills as the training progresses.
Monitoring and evaluation: attendance sheet and certificate of completion. Immediate and post-training evaluations conducted using the LearnEval platform.
Price
1,860 EXCL.
Testimonials
Softs Skills Business Partner training
Softs Skills Business Partner training
Softs Skills Business Partner training
Jonathan C.
Company
Training