Fundamentals
Target audience
- Credit managers
- Finance managers
- Risk managers
- Anyone interested in this topic
4 day
New training
Modular Package – 2 modules
Prerequisites
No prior knowledge is required.
Objectives
◗ Build and implement an effective customer credit process.
◗ Analyze, manage, and secure the client workstation.
◗ Assess the consequences of late payment or nonpayment.
◗ Implement debt collection procedures.
Training program
The program is structured around two complementary training courses offered on an inter-company basis. Designed to accommodate participants’ schedules, it allows each participant to select the sessions that best suit their needs from among the dates listed in the catalog.
◗ MODULE 1 — Credit Management
The Fundamentals of Customer Risk Management [CEDI] — 2 days
– The Challenges of “Customer Credit”
– The Manifestation of Risk: Outstanding Customer Balances
– Tools for Mitigating Customer Risk
– The Fundamentals of Effective Debt Collection
– Optimizing the Company’s Credit Management Performance
◗ MODULE 2 — Debt Collection
Preventing the Risk of Unpaid Bills and Managing Disputes [RCRE] — 2 days
– The Basics of Debt Collection Management
– Anticipating and Organizing the Collection Process
– Using Key Judicial and Extrajudicial Procedures to Obtain Payment
– Developing the Right Approach in the Event of Bankruptcy Proceedings
Why choose this course?
The performance of accounts receivable is based on key indicators: payment terms, outstanding balances, delinquent accounts, collections, and litigation cases.
This training course helps participants optimize their customer credit policies, structure their debt collection processes, and incorporate the implications of the reform of security interests law.
Teaching and assessment methods
Before the training: Submit your expectations via your online portal 15 days before the training begins and complete a self-assessment of your skills.
Teaching Methods: A variety of teaching methods to cater to different learning styles, encourage active participation, and reinforce learning through experimentation and practice.
Educational materials: presentation materials, reference materials (summary sheets, tables, etc.), and other resources available in your account.
During the training: theoretical concepts are alternated with examples drawn from real-life cases. Participants are given the opportunity to engage in role-playing exercises. Numerous practical exercises allow participants to demonstrate their mastery of the skills as the training progresses.
Training monitoring and evaluation: attendance sheet and certificate of completion. Immediate and post-training evaluations conducted using the LearnEval platform.
Price
€2,660 (excluding tax)
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