Understanding and implementing
Target audience
- Accountants
- Consolidators
- Controllers
- Financial managers and controllers
- Finance, consolidation and accounting managers
2 day
Soft skills Business Partner training
Prerequisites
No prior knowledge is required.
Objectives
◗ Identify best practices to improve dialogue with operational staff
◗ Adopt a posture and behaviors conducive to strategy execution
◗ Communicate persuasively to influence and make an impact
Training program
◗ What do you expect from a Business Partner?
- Become aware of the changing role of the financier
- Recognizing key competencies
✔ UNDERSTANDING | Positioning grid
◗ Identify your contact's profile
- Knowing yourself to better manage yourself
- Knowing others to better manage relationships
- Adapt your communication to the profile of the person you are dealing with
✔ UNDERSTAND | Brainstorming in plenary: "Why do we communicate?"
✔ APPLY | Analysis of the characteristics of different profiles
✔ EXPERIMENT | Dominant profile self-diagnosis questionnaire
◗ Identify your interlocutor's expectations
- Develop the principles of active listening
- Apply root cause analysis methods ("5 Whys?" and the
Ishikawa diagram)
- Identify your interlocutor's interests and motivations
✔ UNDERSTANDING | Active listening quiz
✔ APPLYING | Workshops on cause-finding methods
✔ EXPERIMENTALIZE | Role-playing: identifying needs and adapting your proposal
◗ Influencing and persuading
- Build a structured argument to make an impact
- Adopt the right postures to influence and convince (without authority)
- Make original, hard-hitting suggestions
- Contribute to decision-making
- Convey a positive image of the finance function
✔ APPLY | Workshop designing structured argumentation on a financial topic
✔ EXPERIMENTALIZE | Role-playing: convincing an operational manager
◗ Supporting change and driving continuous progress
- Identify the obstacles to change
- Adopting the right posture at each stage of change
◗ Asserting yourself in all circumstances
- Dealing with objections
- Managing conflict and tension
✔ UNDERSTANDING | Group reflections and plenary feedback
Why choose this course?
This training course is designed to reinforce Enterprise Performance Management (EPM) and management dialogue. It covers, in the form of workshops, the behavioral aspects required to act as a Business Partner. Soft skills training is often perceived as too theoretical or abstract. We offer you practical sessions led by business professionals who have lived through these situations and share their experience.
Teaching and assessment methods
Before : documentary input.
During the session: alternating theoretical developments, illustrations and case studies. Several role-playing exercises. Participants are invited to transpose the techniques to their own business situations.
They leave the workshop with their own poster presenting their action plan.
After the event: The trainer is available to answer any questions relating to the training.
General training | FinHarmony Conseil & Formation
See our full training catalog.
Price
1,860 EXCL.
Testimonials
Softs Skills Business Partner training
Softs Skills Business Partner training
Softs Skills Business Partner training
Jonathan C.
Company
Training