Understanding and implementing
Target audience
- Accountants
- Consolidators
- Controllers
- Financial managers and controllers
- Finance, consolidation and accounting managers
2 day
Soft skills Business Partner training
Prerequisites
No special prerequisites are required.
Objectives
Know how to identify and adopt best practices and postures that improve dialogue with operational staff and boost performance
Contents
> What do you expect from a Business Partner ?
- Be aware of changes in the profession
- Recognizing key skills
> Identify your contact's profile
- Knowing yourself to better manage yourself
- Knowing others to better manage your relationships
> Adapt your communication
- Develop active listening skills and identify expectations
- Apply root cause analysis methods (5Why and 6M)
> Influencing and persuading
- Building a structured argument to convince
- 3 postures to adopt to influence (without authority)
- Make original and powerful suggestions
- Contribute to decision-making
- Convey a positive image of the finance function
> Assert yourself in all circumstances
- Dealing with objections
- Managing conflict and tension
> Supporting change and managing continuous progress
- Identifying the obstacles to change
- Adopting the right posture at every stage of change
> Summary: your commitments and your Personal Action Plan
Why choose this course?
This training course is designed to reinforce Enterprise Performance Management (EPM) and management dialogue. It covers, in the form of workshops, the behavioral aspects required to act as a Business Partner. Soft skills training is often perceived as too theoretical or abstract. We offer you practical sessions led by business professionals who have lived through these situations and share their experience.
Teaching and assessment methods
Before : documentary input.
During the session: alternating theoretical developments, illustrations and case studies. Several role-playing exercises. Participants are invited to transpose the techniques to their own business situations.
They leave the workshop with their own poster presenting their action plan.
After the event: The trainer is available to answer any questions relating to the training.
General training | FinHarmony Conseil & Formation
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Price
1,860 EXCL.
Media
Testimonials
Softs Skills Business Partner training
Softs Skills Business Partner training
Softs Skills Business Partner training
Jonathan C.
Company
Training